Ultimate Unlimited Support
Dedicated, expedited support
- Live phone support
- Email response time of one business day or less
- Assigned support representative
- Online support case management
- Access to online self-service support resources
- Discounts on set-up services
Here for you.
SureResponse is dedicated to providing our clients superior customer service and technical support. Our Ultimate Unlimited Support package provides dedicated, expedited support, giving our users the ultimate in peace of mind.
Ultimate Unlimited Support, an upgrade from the included Standard Plan, provides a direct line to our customer support team. In fact, each client is assigned a personal account representative who can assist you by phone or email. Once you submit a case to our technical support team, you can keep tabs on its progress through an online case management system.
And, just like those using Standard Plan, you can access our online resources, including training videos, anytime, 24/7.
